Privacy policy

Last updated: September 23, 2026

JMHP Développement (NEQ 2280221294), 601 rue Sainte-Cécile, Trois-Rivières (Québec) G9A 1L1, Canada, operates Murmura (“the Service”) and is responsible for protecting your personal information, in accordance with the Act respecting the protection of personal information in the private sector (Québec, “Law 25”) and PIPEDA.

Privacy officer

For any question or request regarding your personal information:
contact@jmhp.pro

1. Information we collect

When you sign in via Google, we receive your name, email address, Google ID and profile photo. We keep your credit balance (bindus), your progress (sessions started or completed) and your saved tailor-made sessions for replay.

When you make a purchase, our payment provider Stripe processes your transaction. We neither receive nor store any payment card data. We keep a transaction identifier and the amount, for accounting purposes.

2. Purposes

We use this information solely to: provide and secure the Service, manage your account and credits, remember your progress, process your payments and meet our legal and accounting obligations. We do not use your data for advertising purposes and never sell it.

3. Legal basis

We process your information on the basis of performing our service contract with you, your consent (obtained at sign-in) and our legal obligations.

4. Sharing with third parties

We rely on processors strictly necessary to run the Service: Google (authentication), Stripe (payments) and OpenAI (generation of tailor-made sessions; the text you enter is transmitted to produce your session and is not used by us for any other purpose). With your consent, we also use Google Analytics 4 for audience measurement (understanding site usage to improve it), with IP address anonymization; this service is enabled only after your agreement and can be refused or withdrawn at any time (see our cookie policy). No other sharing takes place, except where legally required.

5. Hosting and place of processing

Your data is hosted on servers located in Canada (ca-central-1 region). Some processors (Google, Stripe, OpenAI) may process data outside Québec; we ensure they provide adequate protection.

6. Retention

We keep your information for as long as your account is active. Payment records are kept for the time required by our accounting and tax obligations. You may request the deletion of your account at any time.

7. Security

Exchanges are encrypted (SSL/TLS). Access to data is restricted. Despite our measures, no system is infallible; we will inform you of any privacy incident as required by law.

8. Your rights

You have the right to access your information, to rectify it, to request its deletion, to withdraw your consent and to lodge a complaint with the Commission d'accès à l'information du Québec. To exercise these rights: contact@jmhp.pro.

9. Cookies

We use a strictly necessary session cookie to keep you signed in. With your consent, we also place audience measurement cookies (Google Analytics 4) to understand site usage and improve it; they are placed only after your agreement, the IP address is anonymized, and you can refuse or change your mind at any time. We use no advertising cookies. For details and to manage your choice, see our cookie policy.

10. Changes

Any significant change to this policy will be published on this page, with a revised update date.